Case studies

IT Costing Model

Mission

Support for the IT department of a major national public sector organization in deploying an economic model for the IT function aligned with CIGREF standards.
Implementation of a spending analysis tool to identify optimization levers and necessary adjustments to existing frameworks.

Deliverables

  • Organization and facilitation of a training seminar on the Valoptia.ABC software solution and implementation of the model for calculating full IT costs
  • Structuring of service and activity catalogs (IT and business) and updating the associated framework
  • Definition and development of Power BI dashboards for IT management steering
  • Facilitation of ongoing training workshops to ensure team autonomy and effective use of the model
  • Enhancement of model drivers for more refined and strategic allocation
  • Comparative analysis (benchmark) of 2022–2024 costs, identification of optimization opportunities, and strategic alignment of priority initiatives

Results

  • Design and implementation of an initial operational model enabling detailed expense analysis and cost comparison
  • Structuring of service catalogs and the activity framework (providing a clear and consolidated view of the IT scope)
  • Deployment of an advanced, tailored model, strengthening granularity and accuracy in cost allocation
  • Identification of priority cost optimization initiatives, paving the way for future financial gains
  • Full autonomy achieved by the internal team, now able to manage and leverage the model independently

Success factors

  • Multidisciplinary team (IT and finance profiles)
  • Dedicated time allocated to the team to meet deadlines
  • Active IT leadership sponsor and highly engaged stakeholders

Key figures

  • +10 direct participants in the project (project team, expert consultants, financial controllers, and operations staff)
  • +1200 IT services, including 300 renewal projects
  • +€250M IT budget structured
  • +6 months of support

You might also be interested in