Procurement Performance

CRISTAL DECISIONS expertise, now integrated into MASAÏ

8 to 15% savings captured within the first 3 months, category by category.

We support procurement departments on their key categories: insurance, energy, real estate, mobility, and facility management. Our approach combines category expertise, proprietary market benchmarking, and operational support, delivering an average of 8 to 15% savings on targeted scopes, with visible results from the first 3 months.

  • Are you capturing the full savings potential across each of your procurement categories?

Business Cases & Customer Testimonials

  • Business Case

    Procurement performance plan for an industrial group (€500M in spending, 15 categories)

    8% savings, i.e. €40M identified, €28M achieved in 18 months

    “A structured procurement function recognized as a performance lever by top management”

  • Business Case

    Optimization of energy procurement for a network of 200 tertiary sites (50GWh/year)

    15% reduction in the annual energy bill (2.1M€ in recurring savings)

    “A secure purchasing strategy with 3-year visibility and structured price hedging”

  • Business Case

    Deployment of 500 charging points for a mobility group (25 sites)

    TCO 20% lower than the solution initially considered (saving €1.5M)

    “An operational charging network within 9 months with a validated and profitable business model”

Understand your objectives and priorities

  • Rising health and provident costs: increasing healthcare expenses and regulatory changes are driving a steady rise in contributions.
  • Lack of transparency in contracts and fees: between insurers, brokers, and administrators, it is difficult to have a clear view of benefits, margins, and management fees.
  • Contracts rarely renegotiated: many collective contracts remain in place for several years without real competition.
  • Complex governance with social partners: collective schemes require trade-offs between economic performance, social protection, and social dialogue.

Deploy our approach

  • Comprehensive audit of your schemes: analysis of health and provident contracts, benefits, contributions, and technical balances.
  • Competitive tendering of insurers: organizing calls for tenders and negotiating to obtain the best terms.
  • Optimization of benefits and contributions: adjusting benefits to improve the balance between employee protection and cost control.
  • Support for HR directors and social dialogue: assisting HR departments in preparing negotiations with social partners.

Generate tangible and lasting results

  • A sustainable reduction in social protection costs
  • More readable contracts and better managed
  • A balanced relationship with insurers and brokers
  • Clear management of your health and provident schemes

Business Cases & Customer Testimonials

  • Business Case

    Optimization of Health Care & Provident Insurance for a Graduate School (1.8 M€ in spending, 650 employees)

    17% savings over 24 months.

    “Very quickly, the team demonstrated strong added value through its expertise and in-depth knowledge of the market. The project was carried out on time and delivered results that exceeded expectations, both operationally and financially. We would not hesitate to work again with CRISTAL DECISIONS.”

  • Business Case

    Harmonization of health / employee benefits contracts following acquisitions for a consulting firm (€9M budget, 900 employees)

    Reduction of €70k over 2 years and improvement of benefits.

    “CRISTAL DÉCISIONS managed our health and employee benefits tender, making the process clear, structured and far less time-consuming. Available, proactive and attentive, the team turned a complex subject into a straightforward and well-controlled process.”

  • Business Case

    Management of RFP Health expenses and Employee benefits: Highway (budget €7M and 1300 employees)

    10% savings in employee benefits and maintained over 2 years, improved health coverage

    “A deep knowledge of the market. CRISTAL DÉCISIONS enabled us to improve the terms of our contracts and achieve overall savings, including a guarantee of premium stability over 2 years.”

Understand your objectives and priorities

  • Optimize P&C programs (property damage, liability, auto, transport) with 10 to 25% savings
  • Adapt coverages to the company’s actual risk profile
  • Reduce total cost of ownership by optimizing deductibles and retentions

Deploy our approach

  • Audit of P&C programs and mapping of insurable risks
  • Market benchmark and competitive tendering of insurers and brokers
  • Optimization of deductibles, retentions and program structure

Generate concrete and sustainable results

  • Risk mapping and coverage with gap analysis
  • Benchmark report and quantified optimization recommendations
  • Action plan to optimize the P&C program with milestones

Business Cases & Customer Testimonials

  • Business Case

    Procurement performance plan for an industrial group (€500M spend, 15 categories)

    Savings of 8% i.e. €40M identified, €28M achieved in 18 months

    “A structured procurement function recognized as a performance lever by top management”

  • Business Case

    Deployment of 500 charging stations for a mobility group (25 sites)

    TCO 20% lower than the initially considered solution (savings of 1.5M€)

    “An operational charging network in 9 months with a validated and profitable business model”

  • Business Case

    Optimization of energy procurement for a network of 200 tertiary sites (50GWh/year)

    15% reduction in the annual energy bill (2.1M€ in recurring savings)

    “A secure purchasing strategy with 3-year visibility and structured price hedging”

Understanding your objectives and priorities

  • Increasingly structuring regulatory obligations: the integration of regulations such as the APER law or the Tertiary Decree impose new requirements in terms of renewable energy production and reducing energy consumption.
  • Complex and volatile energy markets: electricity and gas markets are undergoing rapid and sometimes unpredictable changes. Securing supply contracts while controlling costs is becoming an increasingly strategic exercise.
  • Multiple solutions to green your energy: photovoltaic self-consumption, renewable supply contracts, guarantees of origin, PPAs… The options to decarbonize energy are numerous, but their economic, contractual, and operational impacts vary greatly.
  • Cross-cutting challenges within your organization: these topics involve multiple departments (procurement, CSR, real estate, finance, executive management). Aligning these different stakeholders around a clear energy strategy can be difficult.
  • A strategic lever for your overall performance: beyond constraints, the energy transition is also an opportunity — strengthening the resilience of your energy procurement, creating long-term value, and showcasing your environmental commitment to your employees, customers, and partners.

Generate concrete and sustainable results

  • Negotiation: each year we conduct more than 100 tenders for companies of all sizes and across all sectors.
  • Contractual optimizations: we implement tens of thousands of supply and distribution optimizations each year (subscribed capacities, distribution tariff formula, overruns, supply options).
  • Taxation and subsidies: we identify and implement all tax and subsidy opportunities suited to your activity (electricity and gas excise duties, carbon compensation).
  • Detection and recovery of billing errors: our tools, supported by the expert eye of our consultants, identify contractual and consumption discrepancies and concretely recover overpayments from suppliers.
  • Execution of your contracts: we are your day-to-day partner in implementing and monitoring your contracts (market analysis and monitoring, position taking, click prices and block + spot pricing, price alerts, simulation tools, scenario development).

Deploy our approach

  • A structured energy purchasing strategy, aligned with market practices and effective in meeting your objectives.
  • A team of dedicated and expert consultants by your side every day to help you understand the market and your expenses.
  • A comprehensive and dynamic comparison of supplier offers on both qualitative and economic aspects, along with decision support in choosing strategy and suppliers.
  • All your expense items optimized and a 360° view of your energy procurement.
  • A comprehensive approach covering all aspects: supply, additional costs (CEE, capacity, carbon market), green strategy, PPA and CSRD, solar and PV solutions, flexibility clauses, consumption commitments, etc.

Business Cases & Customer Testimonials

  • Business Case

    Management of a tender process for a consumer operating holiday villages

    €165k per year in savings achieved, scope harmonized under a single contract, and support in securing stakeholder buy-in for the pricing strategy choice.

    “Excellent support and quality of service for assistance with renewing our energy contracts.”

  • Business Case

    Optimization of transmission and supply for a multi-activity tertiary group (300 C2, C4, C5 meters).

    12% reduction in the annual energy bill (€164k in recurring savings).

    “Thanks to the teams’ availability and their expertise, we optimized and reduced our expenses as much as possible.”

  • Business Case

    Full management of multiple tenders across a multi-energy scope and ongoing contract monitoring for a group of nursing homes.

    €4M in annual savings on electricity, gas, and propane expenses; controlled and harmonized scope.

    “The team’s advice has always been relevant, whether regarding market developments or regulatory aspects.”

Understanding your objectives and priorities

  • Regulatory and tax complexity: lack of knowledge of regulations and available support schemes prevents understanding which levers could be applied.
  • Regulatory changes require constant monitoring, impossible without a dedicated internal resource.
  • Reporting obligations require reliable energy data that companies do not always have.
  • Cost of this expense item: taxation represents 20 to 30% of the energy bill.
  • Risk related to schemes: lack of information can hinder your investments (Decarb’Flash, Industry Pact, etc.), and non-compliance of DGFiP files is a real risk.

Deploy our approach

  • Assessment: mapping and comprehensive diagnosis of energy consumption (electricity, gas, heat) and presentation of aid schemes applicable to your activities.
  • Diagnosis: analysis of activities and energy use with regard to eligibility criteria.
  • Deployment and securing: preparation of applications for exemptions and refunds of energy taxes, interactions with third parties, continuous regulatory monitoring, and tax compliance.

Generate concrete and sustainable results

  • Secured savings and time savings thanks to recognized expertise.
  • Creation of a competitive advantage within your industry.
  • Secure preparation of reimbursement, exemption, and relief applications and obtaining available aid.
  • Support, follow-up, and interactions with the administration.
  • Continuous regulatory monitoring and analysis of potential impacts for your company.

Business Cases & Customer Testimonials

  • Business Case

    Optimization of taxation on natural gas, propane, and electricity and assistance in obtaining energy aid (6 GWh)

    €120k in average annual savings from tax optimizations and €82k in energy aid obtained.

    “CRISTAL DÉCISIONS has been supporting us for several years on energy taxation, particularly in preparing aid applications during the energy crisis. The teams’ rigorous work and tenacity helped us get through this critical period. I therefore reaffirm our trust in the CRISTAL firm.”

  • Business Case

    Optimization of taxation related to electricity excise duty for a network of bakeries (13 GWh)

    Average annual savings of €250k on electricity excise duty.

    “Their expertise, both in tax matters and in delivery, enabled us to implement concrete optimizations and achieve sustainable savings.”

  • Business Case

    Support in obtaining Carbon compensation aid (25 GWh)

    Between €400k and €700k in aid obtained per year.

    “CRISTAL DÉCISIONS demonstrated great responsiveness in preparing the carbon compensation file, enabling us to obtain the funds on time. It is a pleasure to work with them!”

Understand your objectives and priorities

  • Visibility & management: consolidate consumption and cost data at group level, benchmark locally negotiated prices and track contract deadlines country by country.
  • Price & market risks: manage exposure to wholesale market volatility, define a common purchasing policy and sign at the best buying windows.
  • Regulatory & tax complexity: secure local specificities (deregulated markets, taxes, regulated parameters), detect billing errors and ensure reliable data for CSRD / CS3D.
  • Organization & governance: align group centralization with subsidiary autonomy, and compensate for the lack of in-house expertise in energy markets.
  • Energy transition & ESG: structure renewable sourcing (GO/REC, PPA) aligned with Net Zero commitments and adapted to each market.

Deploy our approach

  • Centralize — Group energy unit with a single point of contact, comprehensive mapping of sites, contracts and expenses by component (market vs regulation).
  • Harmonize — Group purchasing policy rolled out by country, fixed/indexed mix tailored to risk profiles, supplier reference framework and unified reporting (currency and consolidated format), integration of green offers (EAC, PPA).
  • Optimize — Identification of optimization opportunities (capacity structure, tariff options, recoverable taxes), analytical reconstruction of price by country (energy / network / taxes) and systematic invoice auditing to recover overcharges.
  • Control — Real-time group dashboard (costs, consumption, budget variances, price alerts and deadlines), continuous budget monitoring, turnkey deliverables for reporting and identification of the best forward purchasing windows.

Deliver concrete and sustainable results

  • Full control of energy costs at group level: real-time visibility country by country, reliable budget forecasts and documented, auditable savings.
  • Controlled exposure to market risks thanks to a structured purchasing strategy (mix of fixed / indexed / forward purchases) absorbing market cycles.
  • A simplified organization freed from low-value tasks: no more manual invoice consolidation or last-minute renewals — finance and procurement teams refocus on their strategic priorities.
  • Regulatory and ESG compliance ensured without additional effort: reliable, structured and verifiable energy data continuously available for reporting.

Business Cases & Customer Testimonials

  • Business Case

    Procurement performance plan across Europe, Africa, America and Asia (€6.9M in spend, 51 GWh of electricity consumption).

    Actions with potential and realized savings of 5 to 10%.

    “I consistently see real added value thanks to their advice and their work. I trust them and appreciate their day-to-day support in helping me achieve my objectives in terms of savings, but also in terms of decarbonizing our production.”

  • Business Case

    Management of energy procurement (around €35M and 300 GWh/year of electricity and natural gas across 9 countries and about thirty plants).

    Harmonized and controlled scope, overall budget reduced by about 10%.

    “This is exactly what they wanted to see.”

  • Business Case

    Audit of the electricity and natural gas purchasing strategy (more than 1,000 delivery points, 350 GWh/year and £70M).

    Adjustment of the purchasing strategy and introduction of a flexible pricing model, €500k savings over 2 years.

    “The deliverables are of an excellent standard and we are fully satisfied.”

Understand your objectives and priorities

  • A multiplicity of providers: cleaning, maintenance, reception, security or space management are often entrusted to several providers, which complicates management.
  • Poorly optimized contracts: lack of visibility on service levels, performance indicators or costs.
  • Insufficient operational management: without clear indicators, it becomes difficult to track service quality and identify areas for improvement.
  • A poorly structured outsourcing strategy: companies must find the right balance between insourcing and outsourcing to control costs while ensuring service quality.

Deploy our approach

  • Audit of your general services: analysis of services, contracts, costs and service levels.
  • Definition of a Facility Management strategy: identification of the most relevant model (FM, multi-technical, multiservice, separate trades, single provider or integrated model).
  • Competitive tendering of providers: organization and AMO management of tenders and negotiation with service providers.
  • Deployment support: steering implementation during the pre-operational phase or during the first 6 months of operation.
  • Implementation of management tools: deployment of performance indicators and dashboards to monitor service quality.

Deliver concrete and sustainable results

  • Improved service quality for employees.
  • Better control of costs related to the work environment.
  • A more efficient organization of Facility Management.
  • Clear oversight of your service providers and contracts.

Business Cases & Customer Testimonials

  • Business Case

    Procurement performance plan for an industrial group (€500M in spend, 15 categories)

    Savings of 8%, i.e. €40M identified, €28M achieved in 18 months.

    “A structured procurement function recognized as a performance driver by top management.”

  • Business Case

    Optimization of energy procurement for a network of 200 tertiary sites (50GWh/year)

    15% reduction in the annual energy bill (€2.1M in recurring savings).

    “A secure procurement strategy with 3-year visibility and structured price coverage.”

  • Business Case

    Deployment of 500 charging stations for a mobility group (25 sites)

    TCO 20% lower than the initially considered solution (saving €1.5M).

    “An operational charging network within 9 months with a validated and profitable business model.”

Understand your objectives and priorities

  • Lease commitments misaligned with your needs: commercial leases, rents, service charges, or works may no longer match the evolution of your business or your ways of working.
  • A lack of visibility on real estate costs: without a detailed analysis of your contracts and expenses, it becomes difficult to identify optimization levers and savings opportunities.
  • A temporary lack of resources: during large-scale deployment campaigns or in-depth cost analyses, the resources to mobilize in a short time are sometimes difficult to find.
  • An insufficiently structured real estate strategy: between lease renewals, searching for new locations, or site rationalization, real estate decisions are often made on the fly without an overall vision.
  • A landlord-tenant balance that is sometimes unfavorable: in a changing real estate market, companies must be able to renegotiate their lease commitments and adjust their locations to remain competitive.
  • Analysis of your real estate portfolio: comprehensive assessment (leases, rents, charges, contractual commitments), site visits, stakeholder interviews, and development of a site-by-site strategy or via a master plan.
  • Identification of optimization levers: renegotiation of rents and charges, early termination or return of premises, renewal or extension of leases, optimization of territorial coverage, search for or redeployment of locations.
  • Negotiation and operational implementation: negotiation with landlords, management of real estate actions, and deployment of strategic decisions.
  • Implementation of sustainable management: real estate dashboards and performance indicators (KPIs) to track costs, site performance, and anticipate future optimizations.

Deliver concrete and sustainable results

  • Significant savings: 15 to 35% on rents, charges, and real estate commitments.
  • A real estate strategy aligned with your business: clear vision of your portfolio and tailored strategy (development, rationalization, optimization of locations).
  • A better balance in the relationship with landlords thanks to in-depth expertise in the market and contractual practices.
  • Sustainable management of your real estate portfolio: tools and dashboards to monitor performance and anticipate future decisions.

Business Cases & Customer Testimonials

  • Business Case

    Support for implementing the master plan of a CAC 40 group at the national level (around 70 branches).

    25% savings, i.e. €1.5M in the first year, objectives and timeline met, reduction of real estate footprint.

    “A structured procurement function recognized as a performance driver by top management.”

  • Business Case

    Definition and deployment of the real estate strategy of a mid-sized company in the Île-de-France region.

    45% savings, i.e. €2.6M in the first year, search for a new location, early termination of two commercial leases.

    “A secure real estate strategy with 3-year visibility and a controlled cost trajectory.”

  • Business Case

    Audit of real estate commitments and costs for an international retail player (around 100 stores).

    10% savings across the entire scope studied, i.e. €15M, and a reduction in the effort rate.

    “A consolidated view of the fleet and a prioritized action plan to sustainably optimize occupancy costs.”

Understand your objectives and priorities

  • High and hard-to-control costs: lack of transparency in LLD rents, undetected billing errors, under-controlled refurbishment costs, poorly optimized benefits in kind.
  • An outdated or unsuitable vehicle policy (Car Policy) in light of regulatory changes (ecological penalties, low-emission zones, benefits in kind) and employee expectations.
  • Tenders conducted without a reliable market benchmark, resulting in unbalanced contracts with LLD providers, rental companies, insurers, and fuel managers.
  • An energy transition that is endured rather than managed: no electrification roadmap, uncertainties around charging stations, subsidies, and tax impacts.
  • Insufficient oversight: scattered data, nonexistent or partial reporting, lack of a consolidated TCO dashboard to arbitrate and justify your decisions to the Finance Department.
  • Cross-functional issues poorly coordinated between Procurement, HR, Finance, CSR and General Management, leading to siloed decision-making.

Deploy our approach

  • Audit & diagnosis — Comprehensive fleet analysis (vehicle-by-vehicle TCO, Car Policy compliance, review of leasing contracts), benchmarking of pricing conditions against market best practices and identification of immediate and structural savings levers.
  • Cost & contract optimization — Management of tenders (long-term leasing, fuel/energy cards, fleet insurance, tires), redesign or creation of the Car Policy incorporating regulatory requirements (LOM law, ZFE decree, benefit in kind, TVS) and review of refurbishment costs, mileage penalties and benefits in kind.
  • Greening & energy transition — Electrification roadmap (EVs and plug-in hybrids) tailored to usage mix and budget, structuring the deployment of charging stations (on-site and at home) and selection of operators, CO2 malus impact analysis, fleet carbon footprint and contribution to CSR objectives.
  • Performance management — Dashboards and reporting (TCO, budget, claims rate, CO2 emissions), control of billing data and lease consistency (anomaly detection, accounting reconciliation), budget support and preparation of trade-offs.

Generate concrete and sustainable results

  • A measurable reduction in the total cost of ownership (TCO) of your fleet, generally 5 to 15% from the first year.

    More competitive and balanced supplier contracts, renegotiated based on independent market benchmarks.

    An updated Car Policy, compliant with the latest regulatory developments and valued as an HR tool.
  • A clear and financially secure electrification roadmap, aligned with your CSR commitments.
  • Operational management tools enabling your teams to track the fleet budget and anticipate overruns.
  • A single, independent and expert point of contact who aligns internal stakeholders (CFO, HR, Procurement, CSR) around a coherent fleet strategy.

Business Cases & Customer Testimonials

  • Business Case

    Vehicle fleet audit

    Contractual issues identified from 5 to 18%, an AEN trajectory delivered for January 2026 and a common base of best practices presented across the 5 entities, within 1 month before the regulatory deadline.

    “Neutrality and benchmarking that objectify gaps between entities without internal bias, with AEN / URSSAF expertise that secures decisions.”

  • Business Case

    Implementation of a single policy

    370 renewals initiated, 12% savings generated and €190k in cash immediately recovered by readjusting contracts.

    “A premium, cost-controlled catalog that accelerates fleet electrification while aligning 1,200 employees with a unified group policy.”

  • Business Case

    Vehicle fleet audit (focus on benefits in kind)

    Better coordinated fleet decisions across departments and a tooled management of TCO and renewals.

    “Cross-functional support that transforms the fleet into a lever for performance and compliance.”

Understand your objectives and priorities

  • A poorly structured deployment of infrastructure: no prior feasibility study (electrical capacity, co-ownership, fleet evolution), multiple scenarios (site / home / roaming) without an overall architecture, fragmented supplier offering (IRVE installers, CPO, MSP, aggregators) without an independent benchmark and poorly understood regulatory obligations (LOM law, IRVE certification, supervision, smart charging).

    Nonexistent or partial tracking of electricity consumption: no reliable reporting of kWh per vehicle/employee, inability to distinguish business and personal use on home chargers (URSSAF risk), absent supervision or not interfaced with fleet management, and limited traceability of charging during multi-operator roaming.
  • Unsecured employee reimbursements: absence of a formal policy for home charging, manual calculations based on approximate flat rates, no automated interface with payroll and risk of URSSAF non-compliance in the absence of supporting documents.
  • Poorly managed taxation — benefit in kind and VAT: little-known BIK rules (temporary exemptions, caps), confusion over the VAT regime for charging expenses and lack of a consolidated business case (fuel savings, reduced TVS, subsidies, OPEX) to validate ROI with the CFO.

Deploy our approach

  • Step 1 — Audit & sizing of needs: analysis of actual usage (mileage, trip profiles, parking time), assessment of existing electrical infrastructure (main switchboard, building/condominium constraints) and mapping of the 3 charging scenarios (site, home, on-the-go).
  • Step 2 — Consumption monitoring & supervision: centralized supervision platform (kWh per vehicle, employee, site, type of charging), reporting rules (business/personal distinction, alerts, monthly consolidation) and interfacing with fleet management software for a complete TCO view.
  • Step 3 — Consumption monitoring & supervision: centralized supervision platform (kWh per vehicle, employee, site, type of charging), reporting rules (business/personal distinction, alerts, monthly consolidation) and interfacing with fleet management software for a complete TCO view.
  • Step 4 — Employee reimbursements & declaration of benefits in kind: home charging reimbursement process based on actual kWh or URSSAF scale, procedures and expense report templates integrated into the Car Policy, structuring of the tax framework (BIK exemption under conditions, VAT treatment) and automation of flows to the HRIS.
  • Step 5 — Financing optimization & business case: CAPEX / OPEX modeling over 5 years, advice on the optimal financial structure (purchase with extra depreciation, IRVE-as-a-Service, third-party investment, CPO model) and processing of subsidies (regional, 5.5% VAT for home, tax credit, CEE).

Deliver concrete and sustainable results

  • A tailored charging master plan covering the three scenarios (site / home / on the road), sized based on your actual usage and scalable with your fleet.
  • An end-to-end IRVE tender process — specifications, comparative analysis, negotiation — with competitive and technically secure supplier contracts.
  • An operational supervision platform providing full visibility into electricity consumption by vehicle, employee, and site, integrated with your existing tools.
  • A compliant, automated, and fair employee reimbursement process: calculation based on actual kWh, structured HR processing, zero manual entry.
  • Documented and secured management of benefits in kind from a tax and social perspective, integrated into your HRIS and validated by your legal teams.
  • An IRVE business case ready for executive committee presentation: calculated ROI, compared financial structures, mobilized subsidies — to obtain approval from your CFO and finance your transition.
  • A single, independent point of contact aligning Finance, HR, Procurement, CSR, and IT around a coherent, sustainable, and controlled charging infrastructure.

Business Cases & Customer Testimonials

  • Business Case

    Support for corporate EV charging strategy

    A charging infrastructure aligned with the fleet’s actual usage and an operational framework established for reimbursements and supervision.

    “An electric transition that is technically, fiscally, and financially secure.”

  • Business Case

    Scoping and structuring of multi-site EV charging infrastructure (IRVE) projects

    Consolidated operational and financial framework across the entire scope, with centralized monitoring of consumption.

    “A coordinated rollout that turns charging into a performance lever rather than a source of friction.”

Let’s talk about your project

Our experts are at your disposal to discuss the transformation, management and optimization of your performance.